> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ezpz.fi/llms.txt
> Use this file to discover all available pages before exploring further.

# Resolution & disputes

> How markets are settled and what happens when outcomes are contested.

## Who resolves markets

**Operators** resolve markets through the oracle-admin console — a separate application from the public ezpz.fi site. Operators review evidence, compare against the declared resolution source, and submit the winning outcome on-chain.

## Resolution timeline

```mermaid theme={null}
sequenceDiagram
  participant Event
  participant Market
  participant Operator
  participant Player

  Event->>Market: Event concludes
  Note over Market: 2h settlement cooldown
  Operator->>Market: resolve_market(YES or NO)
  Note over Market: 24h dispute window
  Player->>Market: redeem winning tokens
  Market->>Player: USDC payout
```

| Rule                    | Duration                  | Effect                                    |
| ----------------------- | ------------------------- | ----------------------------------------- |
| **Prediction cutoff**   | 15 min before event end   | No new predictions or mints               |
| **Settlement cooldown** | 2 hours after expiry      | Operator cannot resolve yet               |
| **Dispute window**      | 24 hours after resolution | Redemption blocked; disputes can be filed |
| **Auto-void**           | 7 days after expiry       | Permissionless void if still unresolved   |

## Redemption

After the dispute window passes, winners redeem their tokens:

* Winning tokens → 1 USDC each (from the market vault)
* Losing tokens → \$0

Redemption is executed on-chain through your custodial wallet. See [Redeem tokens](/trading/redeem) for the player walkthrough.

| Phase                            | Can you redeem?           |
| -------------------------------- | ------------------------- |
| Open / Closed                    | No — wait for resolution  |
| Resolved (dispute window active) | No — 24h hold             |
| Resolved (dispute window passed) | Yes — winning tokens only |
| Voided                           | Refund, not redeem        |

<h2 id="disputes">
  Disputes
</h2>

If a resolution looks incorrect, you can **file a dispute** within **24 hours** of on-chain resolution:

<Steps>
  <Step title="Open Portfolio">
    Find the resolved market in **Portfolio** (`/portfolio`).
  </Step>

  <Step title="File dispute">
    Use the **Dispute** action and describe why the outcome is wrong.
  </Step>

  <Step title="Wait for review">
    Operators review in oracle-admin and either uphold or overturn the result.
  </Step>
</Steps>

During a dispute, **redemption is blocked** for all participants on that market. Makers can also file disputes on their own markets.

Operators review disputes in the oracle-admin console and either:

* **Uphold** — confirm the original outcome
* **Overturn** — correct the outcome

During a dispute, redemption is blocked for all participants on that market.

## Voided markets

A market may be **voided** if:

* An operator cancels it before resolution
* It remains unresolved 7 days after expiry (auto-void)

Voided markets enable **refunds** — participants recover their stake instead of a winning side being declared.

## Transparency

Resolution transactions are on-chain and visible in Solana explorers. The oracle-admin **Audit** log records every operator action with timestamps.